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Touchstone FAQ

Questions about getting started, using Touchstone, and looking after your information.

Before you begin

What is Touchstone?

Touchstone is a private diary for making sense of your relationships. You write down what happened and how it felt; over time, Sage reflects patterns in the record back to you. It does not tell you what to do.

Who is it for?

Touchstone often introduces itself through dating because that is where many people first need it. You can also keep a separate diary for a spouse, ex, close friend, friend, family member, coworker, or anyone else you want to understand better.

How many relationships can I track?

As many as you want. Every relationship gets a separate private history. Touchstone does not gate the number of relationships behind a paid plan.

How is this different from asking an AI assistant?

Touchstone is designed around your private, structured relationship record over time. It helps make recurring moments countable and consistent, rather than offering a new general-purpose response each time you ask. You remain the person who decides what a pattern means.

Sage and patterns

Does Sage tell me whether I should stay or leave?

No. Sage can reflect a pattern and ask a direct question, but it does not make the decision for you, diagnose another person, or turn your history into a verdict.

Is Sage a therapist?

No. Sage is a reflective companion, not a clinician or emergency service. Touchstone is designed to sit alongside real-world support, including therapy where that is right for you.

Privacy and sharing

Can the person I am writing about find out?

Touchstone does not notify them that you logged an entry or that you use the app. It cannot protect you from someone using an unlocked phone, so use your device lock if that is a concern. Read the Privacy page for the full, current explanation.

Can I share something with a friend or therapist?

Only through sharing options that are available in your version, and only when you choose what to share. Touchstone never automatically shares your diary. The exact sharing choices and controls are described in the app when they are available.

Account and data

How do I delete my data?

Use the app’s account and privacy controls when available, or contact support. The Privacy Policy gives the authoritative, current explanation of deletion and export.

Getting help

What if I need urgent help?

Touchstone is not emergency support. If you are in immediate danger or think you may hurt yourself or someone else, call your local emergency number or contact a qualified crisis service now.

Still need help?

A confirmed support contact will appear here. In the meantime, the Touchstone privacy overview and the full privacy policy answer many common questions.